At first glance, Platinum Play Casino’s website is very impressive. We can understand why you chose the name Platinum Play; the company is definitely platinum-level in many respects. With a beautifully designed website available in multiple languages, detailed information on a variety of important aspects and over 700 different games , there is actually not much to complain about. A plus is also that the company explains how it is possible to start playing with them, which is an obvious advantage that mainly benefits the more inexperienced players. The same applies to information about deposit and withdrawal of money, which is explained in detail.
Platinum Play Casino has received three gaming licenses from Malta since the company was founded in 2004 and Malta’s MGA (Malta Gaming Authority) is considered to be a real expert in the casino world. The company has also received the so-called eCogra Seal and a license from the Kahnawake Gaming Authority , which means that it at least lives up to the gaming world standard.
One thing that cannot be missed when you enter the website is the words “1000 Euro” and below this a red box where it says “play now”. In other words, it is very clear that you as a new customer will receive a welcome bonus of SEK 10,000 – and this is really impressive. However, the bonus is divided into five parts, which means that you get SEK 2000 after each deposit and it is not until after your third deposit that you get access to the 50 promised free spins .
Bonuses and Promotions
As expected, Platinum Play Casino has a number of promotions that are clearly described, but there is no direct list of bonuses. The casino also has something called the Loyalty Rewards Program and it’s not really news; In principle, all online casinos have some type of VIP program or similar to reward players who are very active at the casino. Of course, membership in the program brings additional benefits. The more you play for money, the more Rewards Points (Reward Points) you receive and these can be converted into cash that you can withdraw. The points vary depending on which game you play, ie you earn more from playing certain games than others.
At Platinum Play Casino’s website you will find over 700 different games , including live casino games , video poker, slots, table games, progressive games and scratch card games. All games come from Microgaming , which delivers exciting games of top quality. Microgaming is also known for producing games with exciting themes, fantastic sound and impressive graphics, which sounds good. A plus on the edge is earned by the company, because they constantly add new games to supply the customer with news and exciting variety. Just when it comes to gaming, the company has done really well, as they have successfully succeeded in delivering both quality and quantity.
Deposits and Withdrawals
Platinum Play Casino prides itself on being one of the best online casinos in the world and it actually seems like it is in it. The company also provides extremely detailed information regarding deposit and withdrawal of money. In the name of honesty, we can say that many competitors do not even come close to the generosity of Platinum Play Casino, neither the current information on how payment is made nor the many payment options. For cash withdrawals, you are welcome to use any of the following options:
- Credit card
- Bank card
- Bank transfer
To cash in your account instead, you can use the following:
One clear difference we can see between Platinum Play Casino and other online casinos is that Platinum Play actually offers more methods of making withdrawals than deposits – and this is definitely rare. While other casinos very obviously give the impression that they are more interested in paying than paying, Platinum Play Casino mediates that they have struggled to take care of the customer’s interests and therefore developed a system that benefits the customer as much as the company. The only drawback you could mention is that it is not very clear how long it will take for the customer to receive the money.
Given the first impression, it is surprising that Platinum Play Casino does not offer customer service via telephone – neither in Swedish nor in English. That customer service over the phone is not even available in English is actually a pretty big minus. Of course, it affects the feeling of security, which is not at all as strong as that of many competitors. On the other hand, it is possible to chat live or email, but it is not clear during which opening hours the live chat is available, which is also strange. Another aspect that is positive, however, is that in addition to Swedish and English, you can get help in several different languages, including Spanish, Portuguese, German, Norwegian, and French.
How, then, should we rate Platinum Play Casino? One could say that it is a company that illustrates quite strong contrasts. While some parts of the website are extremely detailed and clearly explained, others are described in a vague manner which may confuse the reader. For example, on the one hand, they have done a fantastic job of explaining how the payment works (both regarding withdrawals and deposits), while at the same time not writing anything concrete about bonuses. Unlike the page that deals with payments, you cannot find any page with listed bonuses.
Customer service is another example of this. On the one hand, the website is offered in several different languages, but there are no telephone numbers under “contact”.
However, Platinum Play Casino has undoubtedly more plus points than minus points. The website is, for the most part, very clear and easy to navigate, and after all it is available in quite a few languages. Efforts have been made to facilitate payments for the customer, which is a big plus. In addition, the casino has as many as 700 different games to choose from – and not any games. Through its exciting and high-quality games, fun promotions and impressive welcome bonus, Platinum Play Casino is, to say the least, an attractive choice – although not a sunny one!